COOKIES

What are cookies?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the internet. Normally, whenever you visit a website. a packet or piece of data or other information is sent by a web server to your device, to be stored there and then sent back to that web server each time your device makes additional requests from that web server. More information about cookies can be found on allaboutcookies.org.

Why do we use them?

We use cookies at Flowers for Florists for many different reasons. Cookies help us provide you with the best possible website. Cookies are useful because they allow our website to recognise your device and determine preferences, and let you navigate between pages efficiently. Cookies help us work out what our visitors like and dislike. More importantly to a shopping site, they let you do things like create an account, place items in your basket and place orders with us. They also let us monitor which pages you find useful and which you do not. If you leave the website with products in your basket cookies will be used to remember those products on your next visit. They also let us show you different products you may also have an interest in.

We and do not use cookies that track your internet use for advertising etc. We only use cookies that we feel are essential for the running of the website. And to this end we do use analytics cookies to help improve the website for our regular visitors. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We can see which pages are frequently accessed and which are not, and use this information to optimise the website.

We also use cookies to give us information for statistical analysis purposes. We do this using a tool called Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information.  Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Do cookies affect security?

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Our cookies are totally safe. Many of them are used only to provide vital security features such as protecting your data and your accounts help with us. We never pass on, sell or trade personal data from cookies.

Can I block cookies?

Yes, you can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Just be aware this might also turn off some of the features of the website and may prevent you from taking full advantage of it.

PRIVACY

Your privacy is important to Flowers for Florists. We are committed to protecting and upholding your privacy. We employ specific management, physical and electronic protocols to prevent unauthorised access, loss, alteration, misuse or disclosure of any personal information which you pass to us. Information relating to electronic transactions is encrypted for your and our security. We hold a current Thawte SSL123 Security certificate.

In order to process your order we require your name, email address, home address, and delivery address if different. We also need your telephone number so we can contact you if we need about your order.

We use this information to help us provide you with the best service we can. We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided, but apart from this we will not use the information to contact you about anything other than an order you have placed with us.

We share some of this information with third parties, who require it to complete your order on our behalf e.g. couriers. These parties are duty bound to use this information in accordance with the terms of this privacy statement. Under no circumstances do we pass on, sell, distribute, lease or trade your details to any other third parties.

We may disclose your personal information if required to do so by law, in connection with any prospective or progressing legal proceedings, and in order to establish, exercise or defend our legal rights.

We may update this policy from time to time and suggest you regularly check this website page for such updates.

If you have any questions about any part of this policy please contact us using the details supplied on this website.